FansEdge - Poor Quality merchandise

40 of 59 FansEdge reviews

I bought a University of North Carolina-Chapel Hill Hooded Sweatshirt from FansEdge. About one year after the purchase, when I removed the sweatshirt from the washing machine, I noticed the left sleeve had noticeable holes in two places. Obviously the material is of poor quality.

In comparison to many brand name sweat clothes, like Champion, Adidas, etc., which I have had for more than 5 years, I never had a problem after washing the clothes countless times.

When I called the company's Customer Service Department on November 22, 2015, the representative refused to replace it despite that I saved the original receipt. The company doesn't stand behind their products. Don't ever do business with this company!

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Value for money

  • What I liked
      No items
  • What I disliked
    • Quality of merchandise

Reason of review:
Bad quality
Preferred solution:
Replace the item at no cost.
Monetary loss:
$30
Product or service
Sweatshirt
Review category
Footwear and Clothing
review #738523

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Anonymous

Nov 23, 2015 #1068689

a year old and you want a new one? Are you nuts?

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