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DO NOT BUY FROM THEM!!! On Monday I put an order through for several items. My bill was $252.80. When I didn't get any confirmation number I jumped on and checked my credit card. Imagine my surprise when I realized FANS EDGE charged my card $1264.45!!!! They charged me...
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1.0
I didn't like
  • Fact that they overcharged me nearly 1300
  • Deceptive business practices
#1139636
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Ordered a jersey. Paid with my visa here in canada. The money was taken from my account and then a day later, i receive an email that they dont have the product and i will be refunded. The money refunded to my account is a little over 10 dollars less than was taken...
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#1138109
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Order #193-2765-3218 was cancelled. I haven't received any e-mail, notification, SMS, call, nothing. I called customer service to inquire and all the say is "apologies for the inconvenience; all we can do is to try to place your order again". NEVER!! Then I suggested...
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1.0
I liked
  • Discount appeared to be good
I didn't like
  • Lack of proper communication
  • Poor customer service
  • Cancellation without notice
#1137236
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Fansedge - Very professional and willingness to assist

Fansedge
#1145900
Nothing happen. My daughter purschase her father the same item.
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Fansedge - Terrible

Fansedge
#1143722
Your automotive system sucks!!! I ordered some socks in November. First they got lost then i had to reorder and i want get them till December 14! Will not order from you guys again!!!
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Fansedge - Refund

Fansedge
#1143202
5.0
Details
They wanted to donate my shirt to charity without giving me my refund on my shirt.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Fansedge - Not what I paid for

Fansedge
#1128568
1.0
Details
I paid for 2 day business shipping and somehow my order was shipped through standard shipping. I was looking forward to getting my order in time to wear it at the Hurricanes vs Notre dame game this Saturday... But apparently Not!!! This will be the last time that i ever do business with this website.
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Delivery Service
Diversity of Products or Services
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Only received half of order. CS stated 2nd half of items shipped three days ago. Then noticed one shirt was wrong color, CS says I need to use return label at a cost to me of $5.50. Also this CS person says my other half hasn't shipped and wont for another six days. I...
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I didn't like
  • Entire business experience
#1100484
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I have never had an experience with a company that was so inept at customer service and management of their shipping. I placed an order from Alaska two weeks prior to needing the item. Now because of their inability to manage their sources and shipping agents I will...
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1.0
I didn't like
  • Lied about status of order
  • Customer service
  • Deceptive business practices
#1097261
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my husband ordered a customized tshirt. it took forever to get here and when it did, there were over 17 slits in the shirt (front and back) I called to ask to for a replacement. they said they would ship it in two days. about an hour later, we get a bogus email stating...
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#1091474
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I will never buy anything from this company they are garbage. Customer service is terrible and their willing to resolve a problem isnt going to happen. Be careful if you order a customized Jersey. To me customized is putting your name on it last or first or your ***...
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1.3
#998352
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I ordered a college sweatshirt from Fansedge for my sister's Christmas in November. The order finally arrived shortly before Christmas. Upon trying it on, my sister could barely get it over her head. I purchased a large, but it fit me (5'2" at 100 pounds) perfectly....
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1.0
Product
#996385
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The size chart for the Youth jersey I received is completely out of whack. My son fits a 8-10 boys and the chart said we should order a Youth medium based on that information. It was a gift so my father had consulted me about the size prior to ordering. Turns out, it...
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#996108
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Contact Fansedge

Mailing Address:
Fanatics, Inc.
8100 Nations Way
Jacksonville, Florida 32256
United States
Phone:
(877) 965-3955
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Fansedge Products and Services

I am always weary when I order online but this company is shamelessly selling sweatshop quality products. I am a slender woman so when I ordered some gear recently in a men's large I assumed there would be room to spare - wrong. Items came quickly, I'll give them that,...
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Product
#990541
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