FansEdge
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
FansEdge Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FansEdge has 2.1 star rating based on 284 customer reviews. Consumers are mostly dissatisfied.
43% of users would likely recommend FansEdge to a friend or colleague.
- Rating Distribution
Pros: Variety of products, Sales prices, Selection.
Cons: Customer service, Deceptive business practices, Website and service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FansEdge has 2.1 star rating based on 284 customer reviews. Consumers are mostly dissatisfied.
43% of users would likely recommend FansEdge to a friend or colleague.
- Rating Distribution
Pros: Variety of products, Sales prices, Selection.
Cons: Customer service, Deceptive business practices, Website and service.Recent recommendations regarding this business are as follows: "DO NOT EVER BUY ANYTHING", "STAY AWAY!", "Do not buy from Fans Edge.", "Don't trust them", "Great service".
Most users ask FansEdge for the delivery of goods as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
Top FansEdge Reviews
"YesDid not receive order confirmation"
Fixed my email address so that I could receive my confirmation information. The agent helped me with this problem. User's recommendation: Great service
"False Advertising"
Would not exchange NFL hoodie which was a Christmas present. So it is not 365/days return policy! Never buy from them again!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Ordered SC Bird House, charged never rec’d
Company fixed the issue and I have been provided with apology. I only said I had filed a complaint with an outsidee entity.
They have made it impossible to reach them via email or calling. Itnis so frustrating trying to get a refund or any communication.
- Scammers
Preferred solution: Full refund
User's recommendation: DO NOT EVER BUY ANYTHING
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Terrible, terrible, terrible customer service..
- Customer service ability to speak live with a human
Preferred solution: Full refund
User's recommendation: Do not buy from Fans Edge.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mansfield, Texas
Phishing Site
User's recommendation: STAY AWAY!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor customer service
- Goin selection
- Terrible customer service
Preferred solution: Full refund
User's recommendation: Don’t order from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Don't respond Christmas a few days away no gift tracking number doesn't work. Don't order from them
- Dont follow through
- Christmas in a few days and no delivery
- Service poor
Preferred solution: Deliver product or service ordered
Abilene, Texas
Not delivered as stated and no customer service info or real help!!
Austin, Texas
False Advertising
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To make a complaint
- Not trustworthy and terrible customer service
Preferred solution: Apology
User's recommendation: Don't trust them
YesDid not receive order confirmation
- Great products
- None until this weekend
User's recommendation: Great service
Burton, Michigan
Items small like cigarettes and pot
User's recommendation: Buy from a different company.
Delivery
- Great customer service
User's recommendation: Good customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Charge twice for items purchased
- Quality
- Customer service
Preferred solution: Resolution to double charge on my order.
Anderson, South Carolina
Cancel my subscription! I don't want it!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Schaumburg, Illinois
Refund
Preferred solution: Full refund
The Bronx, New York
I have not Received My package/This Is BAD BUSINESS!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Terrible customer service
UPDATE SAME DAY: Finally spoke with rep and assured me shipping and item would be refunded to original payment method. Received another email that refund was sent to an e-gift card AGAIN.
This is definitely a scam company because they had no issues giving a refund to original payment method for the other item I returned. So why is this suddenly a problem?
I requested an order be canceled less than 12 hours after placing it and the rep did not follow through. The order still shipped and another rep told me I could send the items back for a full refund. They were not refunding me the original shipping charge but I was going to let it go just to be done with it.
It's been almost a month and I'm still dealing with this. Now I can't even talk to a rep on chat or the phone.
When I call, I go through the wait process then the line will finally ring and they hang up. Definitely not a scam company.
- Customer service
Preferred solution: Full refund
User's recommendation: AVOID
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I am having the same problem with a package that was never delivered to my address.